This column will answer questions of general interest, but letters cannot be answered individually. Personal Tech invites questions about computer-based technology to. As always, never call a telephone number listed on the alert or supply information to the pestering site. Microsoft, Apple and the Federal Trade Commission have information on their sites on how to spot and report tech-support scams, as does the Better Business Bureau.

The image for Microsoft edge and the windows store on the taskbar are black. Google’s Chrome browser has built-in tools in its settings area for removing ads, pop-ups and malware. Step 2: An in-browser window appears with the Background category open by default. Microsoft recommends using its newest Edge browser if you use Windows 10, but if you do not care for that program, other modern browsers can block malicious sites - or work with add-ons that do. Make sure your browser is set to block pop-up windows and not to reopen the previous pages when it starts. If pressing the Alt and F4 keys on a PC (or the Mac’s Command and Q keys) does not close the program, try force-quitting the browser by pressing the Control, Shift and Escape keys to get to the Windows Task Manager - or by pressing the Command, Shift, Option and Escape keys on a Mac. Even if the window is hard to close with a click, you may not have to restart the computer to ditch the message. Today I noticed that a random cmd.exe window keeps popping up for a second Bug I was playing Heroes of the Storm today and noticed twice that a cmd.exe window popped up while playing for a second and disappeared, It just happened again few minutes ago while watching YouTube, so I thought Id check the 'Task Scheduler' but nothing looks out of.

Windows 10 black window pop up